geen geluid meer en geen film

De laatste update (ivm sleep bug) ook geïnstalleerd (onder het mom van “you never know (how a cow catches a rabbit)”) ?

wordt meteen geïnstalleerd!

Heeft het misschien met de Sonos software te maken?

En trouwens: https://medium.com/@blattmannmedia/no-sound-after-upgrading-to-macos-mojave-heres-your-fix-f6d3ea807634

update is geïnstalleerd, ik ga het morgen en zondag afwachten.

Mocht het probleem er nog zijn dan doe ik jouw tip @koen

Vrijdag is het goed gegaan… eerste keer sinds… ik weet niet wanneer precies… een paar weken. Ik heb alleen een paar dingen verwijderd. Onder andere die “Apowersoft Audio Device” en MPlayerX ook verwijderd, vervangen door Elmedia Player. Nou even wachten of het goed blijft draaien.

<p class="cite">frankieman007 op 2 augustus 2019 om 14:43</p> Ik heb precies hetzelfde probleem, ik heb MacBook Pro (13-inch, 2017. Mojave erop en de laatste update geïnstalleerd.

Bij mij gebeurt het zelfs meerdere keren op 1 dag, youtube, VLC en dat soort dingen kunnen allemaal niet meer afgespeeld worden.

Een andere gebruiker heb ik lokaal geprobeerd maar zonder resultaat.

eltrecheck:

EtreCheck version: 5.3.2 (5034)

Report generated: 2019-08-02 14:39:26

Download EtreCheck from https://etrecheck.com

Runtime: 2:10

Performance: Excellent

Sandbox: Enabled

Full drive access: Disabled

Problem: Other problem

Description:

No sound or videos playing

Major Issues:
Anything that appears on this list needs immediate attention.

No Time Machine backup – Time Machine backup not found.

More than one antivirus app – This machine has multiple antivirus apps installed.

Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.

Unsigned files – There are unsigned software files installed. They appear to be legitimate but should be reviewed.

Limited drive access – More information may be available with Full Drive Access.

Hardware Information:
MacBook Pro (13-inch, 2017, Four Thunderbolt 3 ports)

MacBook Pro Model: MacBookPro14,2

1 3,1 GHz Intel Core i5 (i5-7267U) CPU: 2-core

8 GB RAM – Not upgradeable

BANK 0/DIMM0 – 4 GB LPDDR3 2133 ok

BANK 1/DIMM0 – 4 GB LPDDR3 2133 ok

Battery: Health = Normal – Cycle count = 202

Video Information:
Intel Iris Plus Graphics 650 – VRAM: 1536 MB

Color LCD 2880 x 1800

Drives:
disk0 – APPLE SSD AP0256J 251.00 GB (Solid State – TRIM: Yes)

Internal PCI-Express 8.0 GT/s x4 NVM Express

disk0s1 – EFI [EFI] 315 MB

disk0s2 [APFS Container] 250.69 GB

disk1 [APFS Virtual drive] 250.69 GB (Shared by 4 volumes)

disk1s1 – Macintosh HD (APFS) (Shared – 109.20 GB used)

disk1s2 – Preboot (APFS) [APFS Preboot] (Shared)

disk1s3 – Recovery (APFS) [Recovery] (Shared)

disk1s4 – VM (APFS) [APFS VM] (Shared – 2.15 GB used)

Mounted Volumes:
disk1s1 – Macintosh HD

250.69 GB (Shared – 109.20 GB used – 138.64 GB free)

APFS

Mount point: /

Encrypted

disk1s4 – VM [APFS VM]

250.69 GB (Shared – 2.15 GB used – 138.64 GB free)

APFS

Mount point: /private/var/vm

Network:
Interface en7: iPhone

Interface en0: Wi-Fi

802.11 a/b/g/n/ac

Proxy Auto Discovery

Interface en6: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

System Software:
macOS Mojave 10.14.5 (18F132)

Time since boot: About a day

Notifications:
Notifications not available without Full Drive Access.

Security:
Gatekeeper: Enabled

System Integrity Protection: Enabled

Antivirus apps: Kaspersky and MalwareBytes

Unsigned Files:
Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist

Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public

Details: Exact match found in the whitelist – probably OK

Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist – probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist – probably OK

Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist – probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist – probably OK

Kernel Extensions:
/Library/Extensions

Dropbox.kext (Dropbox, Inc., 1.10.2 – SDK 10.14)

kimul.kext (Kaspersky Lab UK Limited, 46)

klif.kext (Kaspersky Lab UK Limited, 3.6.12a2)

klsat.kext (Kaspersky Lab UK Limited, 1.0.1a2)

mark.kext (Kaspersky Lab UK Limited, 1.0.6)

klnke.kext (Kaspersky Lab UK Limited, 2.1.0)

System Launch Agents:
[Not Loaded] 15 Apple tasks

[Loaded] 166 Apple tasks

[Running] 120 Apple tasks

System Launch Daemons:
[Not Loaded] 34 Apple tasks

[Loaded] 177 Apple tasks

[Running] 124 Apple tasks

Launch Agents:
[Running] com.kaspersky.kav.gui.plist (Kaspersky Lab UK Limited – installed 2019-03-28)

[Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation – installed 2019-05-10)

[Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation – installed 2019-08-01)

[Running] com.microsoft.update.agent.plist (Microsoft Corporation – installed 2019-07-20)

[Not Loaded] com.oracle.java.Java-Updater.plist (? 78c89a81 – installed 2019-07-04)

[Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH – installed 2019-07-03)

[Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH – installed 2019-07-03)

Launch Daemons:
[Loaded] com.apple.installer.osmessagetracing.plist (Apple – installed 2019-05-04)

[Running] com.digitasecurity.dnd.plist (Digita Security, LLC – installed 2018-09-24)

[Running] com.kaspersky.kav.plist (Kaspersky Lab UK Limited – installed 2018-10-24)

[Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation – installed 2019-05-27)

[Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation – installed 2019-05-10)

[Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation – installed 2019-08-01)

[Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation – installed 2018-06-16)

[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation – installed 2019-07-20)

[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation – installed 2018-06-14)

[Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation – installed 2019-06-13)

[Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 – installed 2019-07-04)

[Running] com.sonos.SonosLibraryServer.plist (Sonos, Inc. – installed 2019-07-11)

[Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH – installed 2019-07-03)

[Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH – installed 2019-07-03)

User Launch Agents:
[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. – installed 2019-02-14)

[Loaded] com.google.keystone.agent.plist (Google, Inc. – installed 2019-05-10)

[Loaded] com.google.keystone.xpcservice.plist (Google, Inc. – installed 2019-05-10)

[Loaded] com.valvesoftware.steamclean.plist (? 0 – installed 2018-10-22)

User Login Items:
AdBlock (App Store – installed 2019-03-22)

(Modern Login Item – /Applications/AdBlock.app/Contents/Library/LoginItems/LauncherApp.app)

Dropbox.app (Dropbox, Inc. – installed 2019-08-01)

(Application – /Applications/Dropbox.app)

LauncherGOOSEVPN (Robru B.V. – installed 2018-10-17)

(Modern Login Item – /Applications/GOOSE VPN.app/Contents/Library/LoginItems/LauncherGOOSEVPN.app)

GreenshotLauncher (App Store – installed 2018-07-31)

(Modern Login Item – /Applications/Greenshot.app/Contents/Library/LoginItems/GreenshotLauncher.app)

OneDrive.app (Microsoft Corporation – installed 2019-08-01)

(Application – /Applications/OneDrive.app)

Thermo Watch.app (App Store – installed 2019-03-01)

(Application – /Applications/Thermo Watch.app)

Internet Plug-ins:
JavaAppletPlugin: Java 8 Update 221 build 11 (? – installed 2019-07-23)

Audio Plug-ins:
AirPlay: 2.0 (Apple – installed 2019-05-16)

BridgeAudioSP: 5.46 (Apple – installed 2019-05-16)

iSightAudio: 7.7.3 (Apple – installed 2019-05-16)

AppleAVBAudio: 740.1 (Apple – installed 2019-05-16)

Apowersoft Audio Device New: 1.0.0 (? – installed 2018-11-26)

BluetoothAudioPlugIn: 6.0.12 (Apple – installed 2019-05-16)

AppleTimeSyncAudioClock: 1.0 (Apple – installed 2019-05-16)

Safari Extensions:
ABP – App Store (installed 2019-05-20)

ABP Control Panel – App Store (installed 2019-05-20)

AdBlock Engine – App Store (installed 2019-03-22)

AdBlock Icon – App Store (installed 2019-03-22)

Kaspersky Security – App Store (installed 2019-07-26)

3rd Party Preference Panes:
Java (installed 2019-07-23)

Time Machine:
Time Machine Not Configured!

Performance:
System Load: 2.27 (1 min ago) 1.53 (5 min ago) 1.26 (15 min ago)

Nominal I/O speed: 0.37 MB/s

File system: 38.37 seconds

Write speed: 1166 MB/s

Read speed: 1802 MB/s

Top Processes Snapshot by Memory:
Process (count) RAM usage (Source – Location)

com.apple.WebKit.WebContent (9) 882 MB (Apple)

EtreCheck 593 MB (App Store)

mdworker_shared (16) 258 MB (Apple)

App Store 184 MB (Apple)

com.apple.WebKit.Networking (3) 101 MB (Apple)

Top Processes Snapshot by Network Use:
Process Input / Output (Source – Location)

Other processes 11 MB / 4 MB (?)

Sonos 3 MB / 24 KB (Sonos, Inc.)

Dropbox 931 KB / 406 KB (Dropbox, Inc.)

Mail 43 KB / 19 KB (Apple)

SystemUIServer 0 B / 352 B (Apple)

Virtual Memory Information:
Physical RAM: 8 GB

Free RAM: 14 MB

Used RAM: 6.35 GB

Cached files: 1.63 GB

Available RAM: 1.65 GB

Swap Used: 3 MB

Software Installs (past 30 days):
Install Date Name (Version)

2019-07-16 TeamViewer (14.4.2669)

2019-07-18 MRTConfigData (1.47)

2019-07-20 Microsoft AutoUpdate

2019-07-23 Java 8 Update 221

2019-07-24 Kaspersky Internet Security

2019-07-26 Microsoft Excel

2019-07-26 Microsoft PowerPoint

2019-07-26 Microsoft Word

2019-07-26 Microsoft Outlook

2019-08-01 Gatekeeper Configuration Data (174)

2019-08-01 RSS Follower (1.6)

2019-08-01 Microsoft OneNote

2019-08-02 EtreCheck (5.3.2)

Diagnostics Information (past 7 days):
Directory /Library/Logs/DiagnosticReports is not accessible.

Enable Full Drive Access to see more information.

End of report


Kun je het laten weten als het probleem opgelost is en hoe je het gedaan hebt ?