Macbook Pro herstart niet meer

Hallo mensen,

Ik ben compleet nieuw hier op deze site en heb me al suf gezocht op internet maar kan niks vinden dat helpt met het probleem dat ik heb, namelijk: mijn macbook pro herstart niet meer. Dit is denk ik al ruim een jaar zo en ben al naar de winkel geweest, maar konden niet voldoende doen op dat moment om het probleem te verhelpen. Ze zeiden dat ik dan mijn laptop in moest leveren en een paar dagen kwijt zou zijn. Nou ik heb deze laptop heel hard nodig voor mijn studie en kan dus niet zonder en heb dus mijn kop in het zand gestoken en gedacht, ach hij werkt het komt later wel. Nu zijn we weer tijd verder en ben ik het zat dat mijn laptop niet herstart. Momenteel staat er El Capitan op en ik vermoed dat het met deze update (jaja is alweer lang geleden) te maken heeft. Verder doet alles het dus nog prima, alleen software updates (nieuwe versie Sierra), beveiligingsupdates vragen dus om een herstart en dat doet ie dus niet. Ik heb al in veilige modus opgestart en El Capitan opnieuw geïnstalleerd, maar dat haalt helaas niks uit. Als ik klik op herstarten of shut down, dan maakt ie een begin met mijn bureaublad leeg te halen (dus icoontjes verdwijnen), zoals het hoor, maar dan blijft de menubalk onderin hangen en daar blijft het bij. Hij blijft dus gewoon aan staan. Kan er minuten lang naar kijken, maar er gebeurt verder NIETS. Geforceerd uit doen werkt gelukkig nog wel… Maar daar is mijn probleem niet mee verholpen.

Wie o wie kan mij hiermee helpen, want ik ben inmiddels wanhopig :frowning:

Als het al een jaar (!?) een hardnekkig probleem is en je nu toch wilt updaten, dan zou ik je iig adviseren om een volledig schone installatie van (High) Sierra te installeren.

Ja al een jaar… schandalig ik weet het, maar iets met kop in het zand steken zeg maar… zucht… En aan die update heb ik ook zitten denken, maar dat vergt toch ook een herstart? En dat is nou juist het probleem… Ik heb ook zitten denke aan een clean install, maar ik wil natuurlijk met time machine weer alles terug zetten daarna. Zet ie dan ook weer de laatste OS erop wanneer ik met time machine alles weet terug zet of heeft dat geen invloed? Zet ie dan alleen de bestanden en andere software alleen terug?

[quote=Hanneke url=https://www.onemorething.nl/community/topic/macbook-pro-herstart-niet-meer/ time=1507718995]Hallo mensen,

Ik ben compleet nieuw hier op deze site en heb me al suf gezocht op internet maar kan niks vinden dat helpt met het probleem dat ik heb, namelijk: mijn macbook pro herstart niet meer.[/quote]

Gebruik je een Wacom-tablet soms? Een tijdje terug was er een probleem met driversoftware van Wacom, die niet compatible bleek te zijn met El Capitan. Dat gaf precies dit probleem. Het verwijderen van deze software zou het moeten verhelpen. Daarna kun je gewoon weer een recentere versie van de software installeren.

Wow… daar heb ik helemaal niet aan gedacht! Ik heb dat ding al in geen eeuwen gebruikt… Maar software moet er zeker nog op staan! Ik ga het proberen! Ik hoop zo dat je gelijk hebt!

Wacom software eraf geknikkerd, High Sierra gedownload en geprobeerd te installeren (niet gelukt dus…), helpt helaas niks :frowning:

Heb je echt alle onderdelen van de Wacom-software verwijderd? (En zo ja, hoe?)

Maak anders even een rapportje met EtreCheck (https://etrecheck.com) en post de resultaten hier.

Ik mag aannemen van wel :3 Ik heb rechtermuisknop gedaan en software verwijderd en daarna nog handmatig alle mappen die er ook maar iets mee te maken hadden verwijderd.

Etredingie:

EtreCheck version: 3.4.6 (460)
Report generated 2017-10-11 15:22:26
Download EtreCheck from https://etrecheck.com
Runtime: 1:47
Performance: Excellent

Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Click the [Clean up] link to delete unused files.

Problem: Other problem
Description:
Computer doesn’t restart

Hardware Information: ⓘ
MacBook Pro (Retina, 15-inch, Mid 2015)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro11,4
1 2,2 GHz Intel Core i7 (i7-4770HQ) CPU: 4-core
16 GB RAM Not upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Handoff/Airdrop2: supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 284

Video Information: ⓘ
Intel Iris Pro - VRAM: 1536 MB
Color LCD 2880 x 1800

Disk Information: ⓘ
APPLE SSD SM0256G disk0: (251 GB) (Solid State - TRIM: Yes)
[Show SMART report]
(disk0s1) <not mounted> [EFI]: 210 MB
(disk0s2) <not mounted> [CoreStorage Container]: 250.14 GB
(disk0s3) <not mounted> [Recovery]: 650 MB

USB Information: ⓘ
USB30Bus 128,71 GB
Apple Card Reader 128,71 GB
Apple Inc. Apple Internal Keyboard / Trackpad
Broadcom Corp. Bluetooth USB Host Controller

Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus

Virtual disks: ⓘ
Macintosh HD (disk1 - Journaled HFS+) / [Startup]: 249.78 GB (19.26 GB free)
Encrypted AES-XTS (Unlocked)
Physical disk: disk0s2 250.14 GB Online
StorEDGE (disk2s1 - ExFAT) /Volumes/StorEDGE : 128.68 GB (82.25 GB free)
Physical disk: SD Card Reader 128.68 GB (82.25 GB free)

System Software: ⓘ
OS X El Capitan 10.11.6 (15G31) - Time since boot: less than an hour

Configuration files: ⓘ
/etc/hosts - Count: 18

Gatekeeper: ⓘ
Mac App Store and identified developers

Clean up: ⓘ
/Library/LaunchAgents/com.hp.launchurlagent.plist
/Library/Printers/hp/filter/hpPostProcessing.bundle/Contents/MacOS/hpPostProcessingAgent
Executable not found!
/Library/LaunchAgents/com.lexmark.bmlaunchd.plist
/usr/bin/open /Library/Printers/Lexmark/Utilities.localized/Lexmark Button Monitor.app
Executable not found!
/Library/LaunchAgents/com.lexmark.lexnetlaunchd.plist
/usr/bin/open /Library/Printers/Lexmark/Utilities.localized/LxkNetworkServices.app
Executable not found!
~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist
open /Applications/ZipCloud.app/Contents/Resources/Utility.app -n --args 9 -l
Executable not found!
~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist
open /Applications/ZipCloud.app/Contents/Resources/Utility.app --args 7 1
Executable not found!
5 orphan files found. [Clean up]

Kernel Extensions: ⓘ
/Applications/Toast 11 Titanium/Spin Doctor.app
[not loaded] com.hzsystems.terminus.driver (4) [Lookup]

    /Applications/Toast 11 Titanium/Toast Titanium.app
[not loaded]    com.roxio.BluRaySupport (1.1.6) [Lookup]

    /System/Library/Extensions
[not loaded]    com.devguru.driver.SamsungComposite (1.2.61 - SDK 10.6) [Lookup]

    /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded]    com.devguru.driver.SamsungACMControl (1.2.61 - SDK 10.6) [Lookup]
[not loaded]    com.devguru.driver.SamsungACMData (1.2.61 - SDK 10.6) [Lookup]
[not loaded]    com.devguru.driver.SamsungMTP (1.2.61 - SDK 10.5) [Lookup]
[not loaded]    com.devguru.driver.SamsungSerial (1.2.61 - SDK 10.6) [Lookup]

    ~/Library/Services/ToastIt.service/Contents/MacOS
[not loaded]    com.roxio.TDIXController (2.0) [Lookup]

Startup Items: ⓘ
ProTec6b: Path: /Library/StartupItems/ProTec6b
Startup items no longer function in OS X Yosemite or later

System Launch Agents: ⓘ
[not loaded] 7 Apple tasks
[loaded] 161 Apple tasks
[running] 70 Apple tasks

System Launch Daemons: ⓘ
[not loaded] 45 Apple tasks
[loaded] 157 Apple tasks
[running] 88 Apple tasks

Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 c85ba378 - installed 2011-05-16) [Lookup]
[loaded] com.divx.dms.agent.plist (? bf9bdaf7 27f76cfb - installed 2016-06-13) [Lookup]
[loaded] com.divx.update.agent.plist (DivX, LLC - installed 2016-06-13) [Lookup]
[loaded] com.hp.launchurlagent.plist (? 9b82120f 0 - installed 2008-03-27) [Lookup] - /Library/Printers/hp/filter/hpPostProcessing.bundle/Contents/MacOS/hpPostProcessingAgent: Executable not found!
[failed] com.lexmark.bmlaunchd.plist (? 62d8ff5a 0 - installed 2012-10-28) [Lookup] - /Library/Printers/Lexmark/Utilities.localized/Lexmark Button Monitor.app: Executable not found!
[failed] com.lexmark.lexnetlaunchd.plist (? e6a85914 0 - installed 2012-10-28) [Lookup] - /Library/Printers/Lexmark/Utilities.localized/LxkNetworkServices.app: Executable not found!
[not loaded] com.teamviewer.teamviewer.plist (? 332c1640 bfc273ed - installed 2014-03-30) [Lookup]
[not loaded] com.teamviewer.teamviewer_desktop.plist (? fe35c4c8 dce0617e - installed 2011-10-07) [Lookup]

Launch Daemons: ⓘ
[loaded] com.adobe.SwitchBoard.plist (? 856489a3 0 - installed 2011-08-17) [Lookup]
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 765928be - installed 2016-08-30) [Lookup]
[loaded] com.apple.aelwriter.plist (Apple, Inc. - installed 2011-08-17)
[not loaded] com.apple.installer.cleanupinstaller.plist (? ? ? - installed 2017-10-11)
[loaded] com.apple.installer.osmessagetracing.plist (Apple, Inc. - installed 2016-07-09)
[running] com.apple.qmaster.qmasterd.plist (Apple, Inc. - installed 2010-08-26)
[loaded] com.barebones.authd.plist (Bare Bones Software, Inc. - installed 2013-02-03) [Lookup]
[loaded] com.macpaw.CleanMyMac2.Agent.plist (MacPaw Inc. - installed 2014-03-30) [Lookup]
[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-09-28) [Lookup]
[not loaded] com.teamviewer.teamviewer_service.plist (? 4470c30 3f526156 - installed 2011-10-07) [Lookup]

User Launch Agents: ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (? 6a3cceca c85ba378 - installed 2011-08-17) [Lookup]
[loaded] com.adobe.ARM.[…].plist (? 5c76f5f6 bc756705 - installed 2014-05-24) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-07-10) [Lookup]
[failed] com.jdibackup.ZipCloud.autostart.plist (? e566b5db 0 - installed 2015-07-18) [Lookup] - /Applications/ZipCloud.app/Contents/Resources/Utility.app: Executable not found!
[failed] com.jdibackup.ZipCloud.notify.plist (? 14025a39 0 - installed 2015-07-18) [Lookup] - /Applications/ZipCloud.app/Contents/Resources/Utility.app: Executable not found!
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist (MacPaw Inc. - installed 2014-03-31) [Lookup]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist (MacPaw Inc. - installed 2014-04-27) [Lookup]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist (MacPaw Inc. - installed 2014-03-31) [Lookup]
[running] com.spotify.webhelper.plist (Spotify - installed 2017-10-11) [Lookup]

User Login Items: ⓘ
FontExplorerXAutoload Application - Hidden
(~/Library/Application Support/Linotype/FontExplorer X/FontExplorerXAutoload.app)
PopChar Application
(/Applications/PopChar.app)
TomTomHOMERunner Application
(~/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)
Spotify Application - Hidden
(/Applications/Spotify.app)
fuspredownloader Application - Hidden
(~/Library/Application Support/.FUS/fuspredownloader.app)
BambooCore Application
(/Library/Application Support/Wacom/BambooCore.app)

Internet Plug-ins: ⓘ
Google Earth Web Plug-in: 7.1 (installed 2013-10-07) [Lookup]
Default Browser: 601 (installed 2016-07-09)
Flip4Mac WMV Plugin: 2.4.4.2 (installed 2013-02-24) [Lookup]
OVSHelper: 1.1 (installed 2016-06-13) [Lookup]
VLC Plugin: 1.0.5 (installed 2013-07-13) [Lookup]
AdobePDFViewerNPAPI: 10.1.10 (installed 2014-05-24) [Lookup]
FlashPlayer-10.6: 23.0.0.162 (installed 2016-09-19) [Lookup]
DivX Web Player: 3.6.0.4 (installed 2016-05-31) [Lookup]
Silverlight: 5.1.50428.0 (installed 2016-07-22) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2016-07-09)
Flash Player: 23.0.0.162 (installed 2016-09-19) Outdated! Update
iPhotoPhotocast: 7.0 (installed 2012-04-21)
SharePointBrowserPlugin: 14.1.2 (installed 2011-07-14) [Lookup]
AdobePDFViewer: 10.1.10 (installed 2014-05-24) [Lookup]
JavaAppletPlugin: 15.0.1 (installed 2014-03-24) Check version

User internet Plug-ins: ⓘ
RealPlayer Plugin: Unknown

Safari Extensions: ⓘ
[enabled] SuperdAmn - Andy Graulund (installed 2016-05-12)
[disabled] iTube Studio - iSkysoft Studio - http://www.iskysoft.com (installed 2012-12-20)

Audio Plug-ins: ⓘ
DVCPROHDAudio: 1.3.2 (installed 2011-08-17)

3rd Party Preference Panes: ⓘ
Flash Player (installed 2016-08-30) [Lookup]
Flip4Mac WMV (installed 2012-05-16) [Lookup]
Growl (installed 2011-08-17) [Lookup]

Time Machine: ⓘ
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 249.78 GB Disk used: 230.52 GB
Destinations:
HANNEKE - WD MAC [Local]
Total size: 1.00 TB
Total number of backups: 19
Oldest backup: 20-01-16 14:58
Last backup: 11-10-17 13:10
Size of backup disk: Excellent
Backup size 1.00 TB > (Disk size 249.78 GB X 3)

Top Processes by CPU: ⓘ
8% mdworker
8% mdworker
7% mds
6% WindowServer
2% kernel_task

Top Processes by Memory: ⓘ
1.16 GB kernel_task
671 MB com.apple.WebKit.WebContent
634 MB Google Chrome Helper
515 MB Google Chrome Helper
362 MB Google Chrome Helper

Top Processes by Energy Use: ⓘ
7.08 WindowServer
1.56 PopChar
1.42 Spotify Helper
1.36 launchd

Virtual Memory Information: ⓘ
5.14 GB Available RAM
1.90 GB Free RAM
10.86 GB Used RAM
3.24 GB Cached files
0 B Swap Used

Software installs (last 30 days): ⓘ
Kindle: 1.20.3 (installed 2017-09-20)
Memory Clean: 6.3 (installed 2017-10-11)

Install information may not be complete.

Diagnostics Events (last 3 days for minor events): ⓘ
2017-10-11 14:44:43 cleanup_installer Crash [Open]
2017-10-11 14:44:40 Last shutdown cause: 3 - Hard shutdown
2017-10-11 12:17:14 PenTabletDriver.app Crash [Open]

Er is nog één dingetje van Wacom achtergebleven: BambooCore Application
(/Library/Application Support/Wacom/BambooCore.app)

Verder zitten er nog wat verweesde (orphaned) bestandjes op je Mac: die kun je door Etrecheck laten verwijderen.

En ten slotte zit er minstens nog een lastige klant op: CleanMyMac 2. Ook die moet er helemaal af.

Merci, geprobeerd BambooCore eraf te gooien, verwees bestandjes laten verwijderen en CleanMyMac2 er helemaal af gehaald. Dit is het resultaat:

EtreCheck version: 3.4.6 (460)
Report generated 2017-10-11 15:58:32
Download EtreCheck from https://etrecheck.com
Runtime: 1:45
Performance: Excellent

Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.

Problem: Other problem
Description:
Computer doesn’t restart

Hardware Information: ⓘ
MacBook Pro (Retina, 15-inch, Mid 2015)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro11,4
1 2,2 GHz Intel Core i7 (i7-4770HQ) CPU: 4-core
16 GB RAM Not upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Handoff/Airdrop2: supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 284

Video Information: ⓘ
Intel Iris Pro - VRAM: 1536 MB
Color LCD 2880 x 1800

Disk Information: ⓘ
APPLE SSD SM0256G disk0: (251 GB) (Solid State - TRIM: Yes)
[Show SMART report]
(disk0s1) <not mounted> [EFI]: 210 MB
(disk0s2) <not mounted> [CoreStorage Container]: 250.14 GB
(disk0s3) <not mounted> [Recovery]: 650 MB

USB Information: ⓘ
USB30Bus 128,71 GB
Apple Card Reader 128,71 GB
Apple Inc. Apple Internal Keyboard / Trackpad
Broadcom Corp. Bluetooth USB Host Controller

Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus

Virtual disks: ⓘ
Macintosh HD (disk1 - Journaled HFS+) / [Startup]: 249.78 GB (19.45 GB free)
Encrypted AES-XTS (Unlocked)
Physical disk: disk0s2 250.14 GB Online
StorEDGE (disk2s1 - ExFAT) /Volumes/StorEDGE : 128.68 GB (82.25 GB free)
Physical disk: SD Card Reader 128.68 GB (82.25 GB free)

System Software: ⓘ
OS X El Capitan 10.11.6 (15G31) - Time since boot: less than an hour

Configuration files: ⓘ
/etc/hosts - Count: 18

Gatekeeper: ⓘ
Mac App Store and identified developers

Kernel Extensions: ⓘ
/Applications/Toast 11 Titanium/Spin Doctor.app
[not loaded] com.hzsystems.terminus.driver (4) [Lookup]

    /Applications/Toast 11 Titanium/Toast Titanium.app
[not loaded]    com.roxio.BluRaySupport (1.1.6) [Lookup]

    /System/Library/Extensions
[not loaded]    com.devguru.driver.SamsungComposite (1.2.61 - SDK 10.6) [Lookup]

    /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded]    com.devguru.driver.SamsungACMControl (1.2.61 - SDK 10.6) [Lookup]
[not loaded]    com.devguru.driver.SamsungACMData (1.2.61 - SDK 10.6) [Lookup]
[not loaded]    com.devguru.driver.SamsungMTP (1.2.61 - SDK 10.5) [Lookup]
[not loaded]    com.devguru.driver.SamsungSerial (1.2.61 - SDK 10.6) [Lookup]

    ~/Library/Services/ToastIt.service/Contents/MacOS
[not loaded]    com.roxio.TDIXController (2.0) [Lookup]

Startup Items: ⓘ
ProTec6b: Path: /Library/StartupItems/ProTec6b
Startup items no longer function in OS X Yosemite or later

System Launch Agents: ⓘ
[not loaded] 7 Apple tasks
[loaded] 163 Apple tasks
[running] 68 Apple tasks

System Launch Daemons: ⓘ
[not loaded] 45 Apple tasks
[loaded] 157 Apple tasks
[running] 88 Apple tasks

Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 c85ba378 - installed 2011-05-16) [Lookup]
[loaded] com.divx.dms.agent.plist (? bf9bdaf7 27f76cfb - installed 2016-06-13) [Lookup]
[loaded] com.divx.update.agent.plist (DivX, LLC - installed 2016-06-13) [Lookup]
[not loaded] com.teamviewer.teamviewer.plist (? 332c1640 bfc273ed - installed 2014-03-30) [Lookup]
[not loaded] com.teamviewer.teamviewer_desktop.plist (? fe35c4c8 dce0617e - installed 2011-10-07) [Lookup]

Launch Daemons: ⓘ
[loaded] com.adobe.SwitchBoard.plist (? 856489a3 0 - installed 2011-08-17) [Lookup]
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 765928be - installed 2016-08-30) [Lookup]
[loaded] com.apple.aelwriter.plist (Apple, Inc. - installed 2011-08-17)
[not loaded] com.apple.installer.cleanupinstaller.plist (? ? ? - installed 2017-10-11)
[loaded] com.apple.installer.osmessagetracing.plist (Apple, Inc. - installed 2016-07-09)
[running] com.apple.qmaster.qmasterd.plist (Apple, Inc. - installed 2010-08-26)
[loaded] com.barebones.authd.plist (Bare Bones Software, Inc. - installed 2013-02-03) [Lookup]
[loaded] com.macpaw.CleanMyMac2.Agent.plist (MacPaw Inc. - installed 2014-03-30) [Lookup]
[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-09-28) [Lookup]
[not loaded] com.teamviewer.teamviewer_service.plist (? 4470c30 3f526156 - installed 2011-10-07) [Lookup]

User Launch Agents: ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (? 6a3cceca c85ba378 - installed 2011-08-17) [Lookup]
[loaded] com.adobe.ARM.[…].plist (? 5c76f5f6 bc756705 - installed 2014-05-24) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-07-10) [Lookup]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist (MacPaw Inc. - installed 2014-03-31) [Lookup]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist (MacPaw Inc. - installed 2014-04-27) [Lookup]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist (MacPaw Inc. - installed 2014-03-31) [Lookup]
[running] com.spotify.webhelper.plist (Spotify - installed 2017-10-11) [Lookup]

User Login Items: ⓘ
FontExplorerXAutoload Application - Hidden
(~/Library/Application Support/Linotype/FontExplorer X/FontExplorerXAutoload.app)
PopChar Application
(/Applications/PopChar.app)
TomTomHOMERunner Application
(~/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)
Spotify Application - Hidden
(/Applications/Spotify.app)
fuspredownloader Application - Hidden
(~/Library/Application Support/.FUS/fuspredownloader.app)

Internet Plug-ins: ⓘ
Google Earth Web Plug-in: 7.1 (installed 2013-10-07) [Lookup]
Default Browser: 601 (installed 2016-07-09)
Flip4Mac WMV Plugin: 2.4.4.2 (installed 2013-02-24) [Lookup]
OVSHelper: 1.1 (installed 2016-06-13) [Lookup]
VLC Plugin: 1.0.5 (installed 2013-07-13) [Lookup]
AdobePDFViewerNPAPI: 10.1.10 (installed 2014-05-24) [Lookup]
FlashPlayer-10.6: 23.0.0.162 (installed 2016-09-19) [Lookup]
DivX Web Player: 3.6.0.4 (installed 2016-05-31) [Lookup]
Silverlight: 5.1.50428.0 (installed 2016-07-22) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2016-07-09)
Flash Player: 23.0.0.162 (installed 2016-09-19) Outdated! Update
iPhotoPhotocast: 7.0 (installed 2012-04-21)
SharePointBrowserPlugin: 14.1.2 (installed 2011-07-14) [Lookup]
AdobePDFViewer: 10.1.10 (installed 2014-05-24) [Lookup]
JavaAppletPlugin: 15.0.1 (installed 2014-03-24) Check version

User internet Plug-ins: ⓘ
RealPlayer Plugin: Unknown

Safari Extensions: ⓘ
[enabled] SuperdAmn - Andy Graulund (installed 2016-05-12)
[disabled] iTube Studio - iSkysoft Studio - http://www.iskysoft.com (installed 2012-12-20)

Audio Plug-ins: ⓘ
DVCPROHDAudio: 1.3.2 (installed 2011-08-17)

3rd Party Preference Panes: ⓘ
Flash Player (installed 2016-08-30) [Lookup]
Flip4Mac WMV (installed 2012-05-16) [Lookup]
Growl (installed 2011-08-17) [Lookup]

Time Machine: ⓘ
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 249.78 GB Disk used: 230.33 GB
Destinations:
HANNEKE - WD MAC [Local]
Total size: 1.00 TB
Total number of backups: 19
Oldest backup: 20-01-16 14:58
Last backup: 11-10-17 13:10
Size of backup disk: Excellent
Backup size 1.00 TB > (Disk size 249.78 GB X 3)

Top Processes by CPU: ⓘ
14% WindowServer
4% kernel_task
3% Spotlight
2% launchd
2% PopChar

Top Processes by Memory: ⓘ
967 MB kernel_task
302 MB Spotify Helper
171 MB mds_stores
131 MB Dock
117 MB iconservicesagent

Top Processes by Energy Use: ⓘ
13.04 WindowServer
6.78 Spotlight
4.46 mds_stores
3.78 Finder

Virtual Memory Information: ⓘ
12.39 GB Available RAM
10.05 GB Free RAM
3.61 GB Used RAM
2.34 GB Cached files
0 B Swap Used

Software installs (last 30 days): ⓘ
Kindle: 1.20.3 (installed 2017-09-20)
Memory Clean: 6.3 (installed 2017-10-11)

Install information may not be complete.

Diagnostics Events (last 3 days for minor events): ⓘ
2017-10-11 15:55:29 cleanup_installer Crash [Open]
2017-10-11 15:55:26 Last shutdown cause: 3 - Hard shutdown
2017-10-11 12:17:14 PenTabletDriver.app Crash [Open]

Files deleted by EtreCheck: ⓘ
2017-10-11 15:53:24 - ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist - Unknown
2017-10-11 15:53:24 - ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist - Unknown
2017-10-11 15:53:30 - /Library/LaunchAgents/com.hp.launchurlagent.plist - Unknown
2017-10-11 15:53:30 - /Library/LaunchAgents/com.lexmark.bmlaunchd.plist - Unknown
2017-10-11 15:53:30 - /Library/LaunchAgents/com.lexmark.lexnetlaunchd.plist - Unknown

cleanmymac staat er nog steeds op :slight_smile:

Yup: https://macpaw.com/support/cleanmymac2/knowledgebase/how-to-uninstall-cleanmymac-2

Ik kan je wel zoenen, ik kan weer herstarten en heb Sierra erop kunnen zetten!!! Duizend maal dank!! Mag dag is weer helemaal goed!

Enneh… Als ik in spotlight zoek naar cleanmymac2 zie ik 'm niet staan… Ook niet als ik kijk in de map met applications… Of ben ik nu heel blond dat ik het niet kan vinden? :3

goed zoeken doe ik altijd met FindAnyFile:

http://apps.tempel.org/FindAnyFile/

Nog beter is het om “hulpprogramma’s” maar helemaal te vermijden. Ik zag Memory Clean ook nog in het rijtje staan… :slight_smile:

@IGBA wat is de reden achter en niet gebruiken van “hulpprogramma’s”? Kan wel een paar dagen bedenken, maar ben geen held met ICT :wink:

@fred44nl thanks. Het programma vond nog wat gekke bestandjes, maar niet het programma Cleanmymac2. Die moet nu wel echt weg zijn dan…?

met Etrecheck krijg je het antwoord :slight_smile:

(je hoeft die btw niet te posten; je kan het eenvoudig zelf nalezen) :wink:

Zulke programma’s gaan er van uit dat Apple zijn eigen computers niet snapt en dat zij – doorgaans wat handige fröbelaars uit de Oekraïne of zo – het beter weten. Héél soms is dat ook zo, maar in de meeste gevallen doen die appjes weinig tot niets of veroorzaken ze de grootst mogelijke ellende. Zeker als je niet goed bijhoudt wat je wanneer ook alweer geïnstalleerd hebt, en hoe je die rommel kunt kwijtraken. Vooral na een systeemupdate kan dat problemen geven (zoals je hebt gemerkt). :slight_smile: