Probleem met mijn Imac (vertraging in alles)

Goeie morgen allemaal,

Na maanden sakkeren en zoeken naar een oplossing wil ik toch graag de hulp en kennis oproepen die hier onder de leden ongetwijfeld aanwezig is…
Om een lang verhaal kort te maken: bij alles wat ik doe op mijn iMac treed er een soort vertraging op, maar dan ook werkelijk alles!
Soms in de Finder, vaak in programma’s (die “bevriezen soms minuten lang alvorens ze weer in gang schieten).
Zelfs bij de kleinste handelingen, photoshop, een borstel gebruiken bv…
Ondertussen zie ik overal spinning wheels….pfff
Ik heb ongeveer een maand geleden een clean install gedaan. En verse versie van mijn adobe programma’s ook bv., maar dat haalt allemaal geen flikker uit!

Ik weet dat men ernaar zal vragen dus hier mijn systeem info:

Model Name: iMac
Model Identifier: iMac12,2
Processor Name: Intel Core i7
Processor Speed: 3,4 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 16 GB
Boot ROM Version: 87.0.0.0.0
SMC Version (system): 1.72f1.

Concreet: hoe kan ik de oorzaak vinden, en hoe is dit op te lossen ?
Ik kijk uit naar de reacties.

Bedankt
Johny

Helaas kan ik je geen oplossing aanreiken, slechts mezelf deelgenoot maken van het euvel. Ik heb bijna permanent de Activity Monitor in beeld om in de gaten te houden welke processen het meest van mijn CPU vragen. Acrobat doet soms vervelend, terwijl er geen PDF is geopend en de app alleen maar op de achtergrond ‘aan’ staat. Ook enkele systeem-items zoals ‘WindowServer’ en ‘accountsd’ vragen soms veel van de CPU. Opmerkelijk is wel dat de vertragingen zijn gaan spelen nadat ik heb geüpdatet naar macOS Catalina.

En kijk ook naar het geheugengebruik in de Activiteitenweergave. Als het grafiekje met geheugendruk rood is, wordt je computer langzaam en is je beste zet om de programma’s die het meeste geheugen gebruiken, te stoppen (behalve dan dingen als WindowServer en kernal_task, daar kun je beter maar van afblijven :slight_smile: ).

Ongetwijfeld je HDD die stervende is. Lijkt me een no-brainer.

Is er een manier om daar achter te komen, ik bedoel, bestaat daar een tool voor?

https://etrecheck.com.

Kan je helpen problemen te vinden in het algemeen.

SMART Utility: SMART Utility | Volitans Software

https://everymac.com/systems/apple/imac/specs/imac-core-i7-3.4-27-inch-aluminum-mid-2011-thunderbolt-specs.html

lijkt me ok ?

Nu nog je EtreCheck overzicht.

Kun je het gehele report opslaan als PDF bestand, en hier als tekst plaatsen?

“Share report”

Sorry he mannen, nu het rapport:
Willemyns’s iMac 2021-10-09

Page 1

EtreCheckPro version: 6.5.2 (6F007)

Report generated: 2021-10-09 10B32B44

Download EtreCheckPro from https://etrecheck.com

Runtime: 5B41

Performance: Poor

Problem: Other problem

Description:

Frreezing Applications and photoshop actions

Major Issues:

Anything that appears on this list needs immediate attention.

Time Machine backup out-of-date - The last Time Machine backup is over 10 days old.

Failing hard drive - This computer has a hard drive that appears to be failing.

Obsolete hardware - This computer may be considered obsolete.

Kernel extensions blocked - There are blocked kernel extensions awaiting user approval.

Minor Issues:

These issues do not need immediate attention but they may indicate future problems or opportunities for improv

ement.

Time Machine auto backup disabled - Time Machine auto backups are disabled.

Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.

Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run

by default in a future version of the operating system.

System modifications - There are a large number of system modifications running in the background.

32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system.

Kernel extensions present - This computer has kernel extensions that may not work in the future.

Hardware Information:

iMac (27-inch, Mid 2011) - Obsolete!

iMac Model: iMac12,2

3,4 GHz Intel Core i7 (i7-2600) CPU: 4-core

16 GB RAM - At maximum

BANK 0/DIMM0 - 4 GB DDR3 1333

BANK 1/DIMM0 - 4 GB DDR3 1333

BANK 0/DIMM1 - 4 GB DDR3 1333

BANK 1/DIMM1 - 4 GB DDR3 1333

Video Information:

AMD Radeon HD 6970M - VRAM: 2048 MB

iMac 2560 x 1440

Drives:

disk0 - SanDisk SSD PLUS 1000GB 1.00 TB (Solid State - TRIM: No)

Internal SATA 6 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [APFS Container] 1000.00 GB

disk1 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes)

disk1s1 - Macintosh HD (APFS) (Shared - 336.09 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 48 MB used)

disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.02 GB used)

disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)

disk2 - LaCie d2 quadra 1.00 TB

External USB 480 Mbit/s USB

disk2s1 - E*********D (Journaled HFS+) 1.00 TB (33.42 GB used)

disk3 - Samsung Portable SSD T5 500.11 GB

External USB 480 Mbit/s USB

Willemyns’s iMac 2021-10-09

Page 2

disk3s1 - S*********t (Mac OS Extended (Case-sensitive, Journaled)) 500.11 GB (54.21 GB used)

disk4 - TOSHIBA External USB 3.0 4.00 TB

External USB 480 Mbit/s USB

disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk4s2 - B****p (Journaled HFS+) 2.50 TB (2.29 TB used)

disk4s3 - I*******D (Journaled HFS+) 1.50 TB (329.58 GB used)

Mounted Volumes:

disk1s1 - Macintosh HD

1000.00 GB (Shared - 336.09 GB used, 722.94 GB available, 661.55 GB free)

APFS

Mount point: /

disk1s4 - VM [APFS VM]

1000.00 GB (Shared - 1.07 GB used, 661.55 GB free)

APFS

Mount point: /private/var/vm

disk2s1 - E*********D

1.00 TB (33.42 GB used, 966.78 GB free)

Journaled HFS+

Mount point: /Volumes/E*********D

Owners enabled: No

disk3s1 - S*********t

500.11 GB (54.21 GB used, 445.90 GB free)

Mac OS Extended (Case-sensitive, Journaled)

Mount point: /Volumes/S*********t

Owners enabled: No

disk4s2 - B****p

2.50 TB (2.29 TB used, 207.09 GB free)

Journaled HFS+

Mount point: /Volumes/B****p

disk4s3 - I*******D

1.50 TB (329.58 GB used, 1.17 TB free)

Journaled HFS+

Mount point: /Volumes/I*******D

Owners enabled: No

Network:

Interface en0: Ethernet

Interface en5: iPhone

Interface fw0: FireWire

Interface en1: Wi-Fi

802.11 a/b/g/n

Interface en4: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 189.72 GB available

System Software:

macOS High Sierra 10.13.6 (17G14042)

Time since boot: About a day

Notifications:

Creative Cloud.app

one notification

Nextcloud.app

2 notifications

Willemyns’s iMac 2021-10-09

Page 3

CleanMyMac X.app

one notification (one scheduled)

Little Snitch Network Monitor.app

2 notifications

Transmission.app

2 notifications

YouTube to MP3.app

2 notifications

Disk Drill.app

5 notifications

Security:

Gatekeeper: App Store and identified developers

System Integrity Protection: Enabled

Antivirus software: Apple and CleanMyMac

Unsigned Files:

Safari Extension: Video Enhancement

Safari Extension: Downie Safari Extension

Plugin: /Library/Audio/Plug-Ins/HAL/InstantOn.driver

Preference Pane: /Library/PreferencePanes/PrintOptionPane.prefPane

Apps: 30

Old Applications:

15 32-bit apps

Kernel Extensions:

/Applications/Toast 17 Titanium/MultiCam Capture and Editing.app

[Not Loaded] Soundflower.kext - com.Cycling74.driver.Soundflower (1.6.7 - SDK 10.7)

/Applications/Toast 17 Titanium/Toast Titanium.app

[Not Loaded] TDIXController64.kext - com.roxio.TDIXController (Corel Inc., 2.0)

/Library/Extensions

[Loaded] LittleSnitch.kext - at.obdev.nke.LittleSnitch (Objective Development Software GmbH, 4.5.2 - SDK 10

.11)

[Not Loaded] FTDIKext.kext - com.FTDI.driver.D2XXHelper (Wacom Technology Corp., 1.0 - SDK 10.14)

[Not Loaded] SiLabsUSBDriver64.kext - com.silabs.driver.CP210xVCPDriver64 (Wacom Technology Corp., 3.0

.0d1)

[Blocked] SATSMARTDriver.kext - fi.dungeon.driver.SATSMARTDriver (Kirill Luzanov, 0.10.2 - SDK 10.9)

/Library/StagedExtensions/Library/Application Support/CleverFiles/BackService.app

[Blocked] SecureDisk.kext - com.cleverfiles.SecureDisk (Justin Johnson, 1.0 - SDK 10.12)

~/Library/Application Support/SystemMigration/History/Migration-256172A0-1B0A-4788-8C9A-

6771877BBFC8/QuarantineRoot/Library/StagedExtensions/Applications/Parallels Desktop.app

[Not Loaded] prl_hypervisor.kext - com.parallels.kext.hypervisor (Parallels International GmbH, 16.0.0 48916 -

SDK 10.11)

[Not Loaded] prl_netbridge.kext - com.parallels.kext.netbridge (Parallels International GmbH, 16.0.0 48916 -

SDK 10.9)

[Not Loaded] prl_usb_connect.kext - com.parallels.kext.usbconnect (Parallels International GmbH, 16.0.0 489

16 - SDK 10.9)

[Not Loaded] prl_vnic.kext - com.parallels.kext.vnic (Parallels International GmbH, 16.0.0 48916 - SDK 10.9)

System Launch Daemons:

[Not Loaded] 37 Apple tasks

[Loaded] 180 Apple tasks

Willemyns’s iMac 2021-10-09

Page 4

[Running] 118 Apple tasks

System Launch Agents:

[Not Loaded] 16 Apple tasks

[Loaded] 161 Apple tasks

[Running] 117 Apple tasks

Launch Daemons:

[Running] at.obdev.littlesnitchd.plist (Objective Development Software GmbH - installed 2021-04-30)

[Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-07-22)

[Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2021-10-07)

[Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-10-31)

[Running] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2021-05-07)

[Running] com.crystalidea.macsfancontrol.smcwrite.plist (Ilya Parniuk - installed 2021-04-30)

[Running] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2021-09-21)

[Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-07-

[Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-07-29)

[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-09-15)

[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-08-04)

[Loaded] com.prosofteng.DRInstaller.plist (PROSOFT Engineering, Inc. - installed 2021-05-06)

[Running] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2021-07-01)

[Loaded] com.rogueamoeba.acetool.plist (Rogue Amoeba Software, LLC - installed 2021-07-01)

[Running] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2020-06-25)

[Loaded] com.wacom.displayhelper.plist (Apple - installed 2020-09-11)

Launch Agents:

[Running] at.obdev.LittleSnitchHelper.plist (Objective Development Software GmbH - installed 2021-04-30)

[Running] at.obdev.LittleSnitchUIAgent.plist (Objective Development Software GmbH - installed 2021-04-30)

[Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-07-22)

[Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2021-10-07)

[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-10-07)

[Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2021-09-03)

[Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-07-29)

[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-09-15)

[Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2020-06-25)

[Running] com.wacom.IOManager.plist (Wacom Technology Corp. - installed 2020-06-25)

[Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2020-06-25)

User Launch Agents:

[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-10-07)

[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-24)

[Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-24)

[Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2021-09-17)

User Login Items:

[Not Loaded] Autoupdate (Julien Ramseier - installed 2021-09-21)

Modern Login Item

/Applications/AppCleaner.app/Contents/Frameworks/Sparkle.framework/Versions/A/Resources/Autoupdate.ap

p

[Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2021-09-21)

Modern Login Item

/Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app

[Running] CleanMyMac X Menu (MacPaw Inc. - installed 2021-10-01)

Modern Login Item

/Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app

[Running] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2021-10-01)

Modern Login Item

Willemyns’s iMac 2021-10-09

Page 5

/Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/Lo

ginItems/CleanMyMac X HealthMonitor.app

[Loaded] Little Snitch Configuration (Objective Development Software GmbH - installed 2021-05-10)

Application

/Applications/Little Snitch Configuration.app

[Running] Macs Fan Control (Ilya Parniuk - installed 2021-04-16)

Application

/Applications/Macs Fan Control.app

[Running] Nextcloud (Nextcloud GmbH - installed 2021-09-29)

Application

/Applications/Nextcloud.app

[Loaded] ON1 Effects 2021 Helper (onOne Software - installed 2021-07-11)

Modern Login Item

/Applications/ON1 Effects 2021/ON1 Effects 2021.app/Contents/Library/LoginItems/ON1 Effects 2021 Helper.a

pp

[Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-07-29)

Modern Login Item

/Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

[Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-07-29)

Modern Login Item

/Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

[Not Loaded] SpeedTestHelper (App Store - installed 2021-10-06)

Modern Login Item

/Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app

[Not Loaded] VimeoLauncher (App Store - installed 2019-11-04)

Modern Login Item

/Applications/Vimeo.app/Contents/Library/LoginItems/VimeoLauncher.app

[Running] iTunesHelper (Apple - installed 2021-05-02)

Application

/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app

[Not Loaded] LaunchAtLoginHelperFree (App Store - installed 2018-11-06)

Modern Login Item

/Applications/myTuner Radio.app/Contents/Library/LoginItems/LaunchAtLoginHelperFree.app

Internet Plug-ins:

AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-07-22)

Audio Plug-ins:

AirPlay: 2.0 (Apple - installed 2021-05-13)

BridgeAudioSP: 4.69.2 (Apple - installed 2021-08-04)

iSightAudio: 7.7.3 (Apple - installed 2021-05-13)

ACE: 11.7.1 (Rogue Amoeba Software, LLC - installed 2021-08-25)

AppleAVBAudio: 683.1 (Apple - installed 2021-05-13)

BoomAudio: 1.0.2 (Global Delight Technologies Pvt. Ltd - installed 2017-10-11)

InstantOn: 11.7.1 (? - installed 2021-08-25)

BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2021-05-13)

AppleTimeSyncAudioClock: 1.0 (Apple - installed 2021-05-13)

CoreMediaIO Plug-ins:

AppleCamera: 400.6.01 (Apple - installed 2021-08-04)

iOSScreenCapture: 814.0 (Apple - installed 2021-05-13)

Willemyns’s iMac 2021-10-09

Page 6

Safari Extensions:

Downie Safari Extension (? - installed 2021-05-10)

Video Enhancement (? - installed 2021-09-26)

3rd Party Preference Panes:

PrintOptionPane (? - installed 2014-06-10)

WacomTablet (Wacom Technology Corp. - installed 2020-06-25)

Backup:

Auto backup: No

Volumes being backed up:

Macintosh HD: Disk size: 1000.00 GB - Disk used: 338.44 GB

Destinations:

B****p [Local] (Last used)

Total size: 2.50 TB

Total number of backups: 26

Oldest backup: 2020-02-19 18n44n00

Last backup: 2021-09-06 09n58n21

One local snapshot

Oldest local snapshot: 2021-09-06 08n24n20

Last local snapshot: 2021-09-06 08n24n20

Performance:

System Load: 1.61 (1 min ago) 1.75 (5 min ago) 1.82 (15 min ago)

Nominal I/O speed: 1.01 MB/s

File system: 39.27 seconds

Write speed: 17 MB/s

Read speed: 523 MB/s

CPU Usage Snapshot:

Type Overall

System: 1 %

User: 1 %

Idle: 99 %

Top Processes Snapshot by CPU:

Process (count) CPU (Source - Location)

EtreCheckPro 4.76 % (Etresoft, Inc.)

WindowServer 2.28 % (Apple)

kernel_task 0.68 % (Apple)

trustd (3) 0.24 % (Apple)

launchd 0.20 % (Apple)

Top Processes Snapshot by Memory:

Process (count) RAM usage (Source - Location)

kernel_task 1.31 GB (Apple)

EtreCheckPro 633 MB (Etresoft, Inc.)

Adobe CEF Helper (Renderer) 590 MB (Adobe Inc.)

mds_stores 215 MB (Apple)

Adobe Desktop Service 214 MB (Adobe Inc.)

Top Processes Snapshot by Network Use:

Process Input / Output (Source - Location)

mDNSResponder 914 KB / 348 KB (Apple)

apsd 7 KB / 10 KB (Apple)

netbiosd 9 KB / 5 KB (Apple)

assistantd 8 KB / 3 KB (Apple)

rapportd 2 KB / 957 B (Apple)

Top Processes Snapshot by Energy Use:

Willemyns’s iMac 2021-10-09

Page 7

Process (count) Energy (0-100) (Source - Location)

backupd-helper 7 (Apple)

WindowServer 2 (Apple)

Macs Fan Control 1 (Ilya Parniuk)

Adobe Desktop Service 0 (Adobe Inc.)

Core Sync 0 (Adobe Inc.)

Virtual Memory Information:

Physical RAM: 16 GB

Free RAM: 3.59 GB

Used RAM: 6.03 GB

Cached files: 6.38 GB

Available RAM: 9.97 GB

Swap Used: 19 MB

Software Installs (past 60 days):

Install Date Name (Version)

2021-08-26 Affinity Photo (1.10.1)

2021-09-06 BoomAudio (1.1)

2021-09-13 eID Middleware (5.0.18)

2021-09-14 MRTConfigData (1.84)

2021-09-15 Microsoft AutoUpdate (4.39.21091200)

2021-09-21 Telegram (8.1)

2021-09-21 Wacom Tablet (0)

2021-09-25 XProtectPlistConfigData (2151)

2021-09-29 Nextcloud Client (3.3.4.7471)

2021-10-06 Speedtest (1.22)

Diagnostics Information (past 7-30 days):

2021-10-08 18n13n55 mds - Memory (2 times)

Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewo

rk/Versions/A/Support/mds

2021-10-08 12n53n01 Adobe Bridge 2020.app - High CPU Use (4 times)

Executable: /Applications/Adobe Bridge 2020/Adobe Bridge 2020.app

2021-10-08 12n21n40 Adobe Photoshop 2020.app - High CPU Use (2 times)

Executable: /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app

2021-10-08 11n52n01 mdworker - Memory (4 times)

Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewo

rk/Versions/A/Support/mdworker

2021-10-06 11n57n06 ScreenSaverEngine.app - Memory

Executable: /System/Library/CoreServices/ScreenSaverEngine.app

2021-10-05 04n53n30 Software Update.app - Memory (2 times)

Executable: /System/Library/CoreServices/Software Update.app

2021-10-04 07n58n14 helpd - Memory

Executable: /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/helpd

End of report

Ik zou een van de volgende dingen doen:

(1) HD (laten) vervangen door een SSD
https://www.upgreatest.nl/upgrade/200720150943/complete-ssd-upgrade-op-locatie-imac-27quot-mid-2011

(2) Nieuwe iMac overwegen. Deze is inmiddels 10 jaar oud.

(3) Als je geen geld wilt uitgeven: een schone installatie doen. Dat houdt in: je gehele disk wissen. Wel eerst een backup maken natuurlijk.

Bedankt voor je reactie. Nu wat betreft de interne HD: er zit eigenlijk een wel reeds een SSD in?
Wat me wel vreemd lijkt, die twee volumes ? Is dat normaal ?


En even terzijde maar misschien belangrijk om het even aan te geven: ik heb ook een externe SSD HD, waarop veel van mijn werk (foto’s) als een eerste backup opgeslagen zijn, maar ook met die zijn er problemen, dat is in een vorig draadje aan het licht gekomen.
Ok, wat zou je mij nu aanraden ?

Verwijderen ; CleanMyMac X.app

Is de videokaart nog wel goed? Ik heb zelf ooit iets vergelijkbaars gehad, al was dat meer soms hangen en dan weer door. Was in een Mac Pro van 2009. Na vervanging van de kaart nooit meer last gehad.

Of misschien staat er rotte software op. Een clean install en dan alleen terug zetten wat je nodig helpt, doet soms ook wonderen. Ik zelf maak altijd even apart een extra kopie van de bibliotheek in de gebruukersmap, omdat deze vaak ‘hidden’ is.

Sorry, inderdaad. Ik had niet goed gekeken. Ik werd op het verkeerde been gezet door de melding: “Failing hard drive - This computer has a hard drive that appears to be failing.”

Optie 3 om mee te beginnen.